Tietosuojaseloste - Poke Hatch

What information do we collect and store??

When you visit this site, we track:

The products you are viewing
Your location, IP address and browser type: We use these to estimate the amount of taxes and shipping costs.

We also use cookies to store the contents of your shopping cart while you browse the site. This is necessary for the site to function normally.

When you purchase from us, we ask for information such as: name, billing address, shipping address, email address, phone number, and payment information. We use this information for the following purposes:

For sending order confirmation to your e-mail, order status tracking and as well as for actual order delivery
To process payments for the purchase of products
To communicate with you (e.g. to handle a return-related matter)

When you place an order through the site, we will retain your order information for as long as necessary to provide the services you have ordered or as long as required by applicable laws. After this time, your personal information will be deleted.

We also record store comments and product reviews, if you write any.

Your data is processed by

The owner of the online store (Poké Hatch, 3515102-8) has access to the following information:

Order information: purchased item, purchase time and shipping address
Customer information: name, email address, phone number, billing and shipping information.

Sharing of personal information

We share your personal information with third parties in order to use your personal information in the ways mentioned above.

We may share information with service providers with whom we have contracts to assist us in our business (e.g. delivery partner). Our contracts require that these service providers use your personal information only in connection with the services they provide to us and not for their own benefit or for any other purpose.

In addition, we may share your personal information if required by applicable laws or regulations, in response to subpoenas, search warrants and/or other lawful requests for information, and to otherwise protect our rights.

Transferring personal data abroad

We may transfer information collected about you to third parties acting on our behalf, who may be located outside the European Economic Area (EEA) or in countries that have been determined by the European Commission to have an adequate level of data protection. These other countries may not provide the same level of protection for the information collected about you, but we will always collect, store and use information in accordance with this Privacy Policy and applicable data protection laws. We guarantee that we will only share information with organizations that have an adequate level of data protection under applicable data protection laws and with whom we have adequate agreements in place.

Your rights

If the General Data Protection Regulation applies to you, you have the right to access the personal data we have collected about you and to request that your personal data be amended, updated or deleted. You have the right to request that we suspend the processing of your personal data and to object to profiling and automated processing. You also have the right to request that we restrict the processing of your personal data and/or to request that your personal data be transferred to a third party (data portability) in certain circumstances. If you wish to exercise these rights, please contact us using the contact details below.

You have the right to withdraw your consent to the processing of your personal data at any time, if the processing is based on your consent. You can do this by contacting our Data Protection Officer using the address provided by us.

If you wish to exercise your rights listed above, you can contact us, for example, at the e-mail address above.

You also have the right to lodge a complaint with a data protection authority. The contact details of the data protection authority in each country can be found at the website of the European Commission.

Changes

We may apply changes to this privacy policy from time to time, for example, if changes in our operations so require or for other operational, legal or regulatory reasons.

Questions

If you have any questions about data protection, you can contact our customer service at info@pokehatch.fi

Privacy statement

Company information